Ensuring company’s business continuity and reputation.

During the lifetime of any company, sooner or later there will be situations that threaten its performance as well as its growth. When these situations –known but not expected– occur, they may cause losses and affect different levels of the organization. Therefore, it is necessary to prevent them, and if they occur, face them by implementing a structured set of key components, such as a policy, several plans, processes, guidelines, assigned people and defined responsibilities, controls, measures, actions, among others, within a governance framework led from the highest levels of the organization, due to the nature of the impact on the business goals or subsistence of the company.

This implementation is called a business continuity management system and allows companies to prevent and restore their operation after an event or disaster that occurs or may occur. It also seeks to protect the company from adverse effects on its reputation and customer satisfaction, in relation to meeting deadlines, e.g., preventing possible long-term economic losses.

The international standard establishing the compliance requirements for implementing a business continuity management system is ISO 22301, and on the basis of the continuous improvement cycle known as the Deming cycle or PDCA, it allows planning, establishing, implementing, operating, supervising, reviewing, maintaining and continuously improving a management system duly formal and fully documented in line with the company’s objectives to ensure its protection in case disruptive events occur and affect its operation.