User Experience in the Organization.

By Global Trust Association

25 October, 2019 | 16:10hrs

Technology development and easy access to information have led organizations to reconsider their business models, changing the traditional approach to a user-centered approach.

Organizations seeking to adapt to this new market trend often confuse providing a good service with a user-centered business model. Transition to this strategy implies a change in organizational culture to offer unique experiences.

Offering a successful user experience will depend on the organization’s ability to internally coordinate the work of all business areas. This requires a well-defined strategy, training, progress reports, performance measurement, and continuous updating.

Nowadays, when the user has significant power, the answer to increase profitability and improve performance is the user-centered business model.

  • <
  • 45/126
  • >

Leave a Reply

Your email address will not be published. Required fields are marked *

Información básica sobre protección de datos Ver más

  • Responsable: El titular del sitio.
  • Finalidad:  Moderar los comentarios.
  • Legitimación:  Por consentimiento del interesado.
  • Destinatarios y encargados de tratamiento:  No se ceden o comunican datos a terceros para prestar este servicio.
  • Derechos: Acceder, rectificar y suprimir los datos.

This website uses cookies, you can see here the   
Privacidad